Membership Policy

1. Payment Plan Agreement Contract

 

MONTHLY PAYMENT PLAN MEMBERSHIP

It applies to memberships where payments are made every month during the duration of the membership term (6 month or 1 year)

You understand and agree that you have committed to a contract. And you agree to membership fees payable by you at the rate offered at purchase time every month for a period of 12 months to access the training site for a period of 1 year if you purchase any 1 year duration payment plan membership.

OR

You understand and agree that you have committed to a contract. And you agree to membership fees payable by you at rate offered at purchase time every month for a period of 6 months to access the training site for a period of 6 months if you purchase any 6 month duration payment plan membership.

 

FIX PAYMENT PLAN MEMBERSHIP

Applies to memberships where payments are made one time  at the beginning of the membership term.

You agree to pay the membership fees in full for access to the training site for a period of 6 months or 1 year.

 

Cancellation of MONTHLY PAYMENT PLAN

You understand that you are able cancel your membership in the first 5 days for a full refund – as per our 5-day Moneyback Guarantee. Please use our Cancellation Page to cancel.

You understand that should you cancel your membership outside of the first 5 days, you agree to pay a cancellation fee equal to the total value of 3 monthly payments or the remaining value of your contract and calculated as [remaining months] x [monthly payment], which ever is lesser. Any existing discounts will continue to apply.

 

Cancellation of FIXED PAYMENT PLAN

You understand that you are able cancel your membership in the first 5 days for a full refund – as per our 5-day Moneyback Guarantee. Please use our Cancellation Page to cancel.

You understand that should you cancel your membership outside of the first 5 days, you agree to pay a cancellation fee equal to the total value of 6 monthly payments or the remaining value of your contract and calculated as [remaining months] x [monthly payment], which ever is lesser. Any existing discounts will continue to apply.

 

2. Membership

 

If you are under 18 years, you need your parents’ permission before becoming a member and accessing the Site.

Your Membership is non-transferable. You must not share your username and password with anyone else or allow anyone else to access the Site using your username and password.

You are responsible for every use of the Site that occurs in conjunction with use of your username and password. You must use reasonable efforts to keep your username and password confidential. You must notify us as soon as you become aware of any unauthorised use of your membership, username or password.

Membership is based on periodic subscription fees which are detailed on the Site’s sign up page. Your membership, or access to Content and areas of the Site, will be suspended or cancelled if we do not receive the fees for your subscription type.

You can ask for a refund of subscription fees under our “Moneyback Guarantee” policy, during the first 5 days of your subscription. You may also have rights granted to you by law which may entitle you to a refund of fees in specific circumstances. Apart from those things, refunds of subscription fees will not be made.

 

3. Availability and Use of the Site

 

The Site will usually be available 24 hours a day, seven days a week. We may, however, need to interrupt or suspend your access to the Site or the provision of the Site’s services and Content, for maintenance, technical or other reasons.

When accessing and using the Site and its services and Content, you must comply with directions, instructions or protocols posted on the Site.

We are pleased to be able to offer a wide range of exclusive Content on the Site for your educational and learning needs, which we aim to regularly add to. The Content will be updated, changed or removed from time to time, at our discretion, so we can’t guarantee that specific Content will always be available on the Site.

 

4. Rights to Content and Intellectual Property

 

Please check our Intellectual Property Policy

 

5. Privacy

 

Please check our Privacy Policy

 

6. Refusal, suspension or termination of membership

 

We may, in our discretion, immediately restrict, suspend or terminate your membership and access to the Site if we consider you in breach of these Membership Terms, any other Site rules, or applicable law.

We reserve the right to refuse membership in our discretion.

 

7. Changes to Membership Terms

 

We may change these Membership Terms from time to time, but we will notify members before doing so. You will be given the opportunity to cancel your subscription with a pro-rata refund (based on time remaining in your subscription) if you do not want to accept the changes. If you do not opt out in this way, your continued subscription to and use of the Site will be an acceptance of the updated Membership Terms.

 

Last issue: 21 July 2021